Managing templates and backgrounds

E

Eve Martin

Last updated on Sep 27, 2026

Hiding a template

You can take a template out of the guest's view without deleting it.

  1. Open your event and click the Flow tab.

  2. Open the Choose Experience stage.

  3. Find the template and switch Visible off.

Guests no longer see it. Everything about it is kept, and you can switch it back on at any time.

Hide, remove, or delete?

Action What happens
Visible off Guests do not see it. It stays on the event and stays editable
Remove from stage Taken off this event. The template itself still exists
Delete Gone permanently

Switch Visible off when a client is deciding between versions, or when a design belongs to a later part of the day. Use Remove from stage for a template that belongs to a different event.

Past captures are unaffected either way, and there is no limit on how many you hide.

Every template in the stage, with a switch on each.

Every template in the stage, with a switch on each.

Backgrounds for different devices

Your Sharing Station can show a different background depending on the screen it is running on, so a wide image is not cropped to nothing on a phone.

  1. Open your event and click Output.

  2. Expand Sharing Station and find Background media.

  3. Fill in the slots you need: Default, Desktop, Tablet and Mobile.

Any slot you leave empty falls back — first to Default, and if that is empty, to whichever other slot you have filled. Setting one slot is enough to give every device a background.

You can use a video here as well as an image.

What counts as each device

Slot Screen width
Mobile Below 640px
Tablet 640–1023px
Desktop 1024px and above

Composing each one

Slot Aim for
Mobile A 9:16 composition, with branding centred and in the upper third
Tablet 4:3 or 3:2, usually landscape
Desktop 16:9 or wider

Keep the same colours across all three. The layouts differ; the identity should not.

The event background

The event's own background, on the Styles tab, is a single Media slot plus a Background Color. The colour is used when no media is set. Per-device slots are a Sharing Station feature.

See also

  • Template Editor — building a template

  • Choose Experience: Simple or Advanced — offering them to guests