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Eve Martin

Last updated on Sep 27, 2026

The Security page holds two things: a company-wide passcode for guest-facing pages, and your own account password.

Company event passcode

What it does: One code that opens the guest-facing pages of every event on your account — galleries, slideshows and shared reports.

Steps

  1. Open the user menu and choose Security.

  2. Type a code into Passcode. Up to 15 characters.

  3. Click save. You will see "Company passcode saved."

Leaving the field empty means there is no company passcode. Clearing an existing one removes it.

One code across every event, alongside each event's own.

One code across every event, alongside each event's own.

How it works with an event's own passcode

This is the part worth understanding.

Each event can have its own passcode, set on the Event tab. A company passcode works alongside it and changes two things.

On events that already have a passcode — guests can now get in with either code. Your company passcode opens every one of them, including events you locked deliberately for a particular client.

On events with no passcode — they become locked. Pages that anyone with the link could open will start asking for the company passcode.

Important - Setting a company passcode changes access on every event on your account, in both directions. Check which of your events are currently open before you set one — any gallery link you have already sent out will start asking for a code.

Tip - Use it when all your galleries serve the same audience — one internal team, or a single long-running client.

Important - Avoid it if you run events for clients who should not see each other's galleries. It gives each of them a code that opens the others.

Tip - To lock a single event, set a passcode on that event instead. The company passcode is an account-wide switch, not a per-event one.

Change your password

You can also change your password from Profile.

Steps

  1. Enter your Current password.

  2. Enter a New password, then Confirm new password.

  3. Click Update password.

You stay logged in afterwards.

Message What it means
"Must be at least 6 characters." The new password is too short
"The new password must be different from the current one." You reused the old one
"Passwords do not match." The two new fields differ
"Could not update the password. Check your current password and try again." The current password is wrong

See also

For See
Setting a passcode on one event Event Settings
Who can sign in to your account User