Devices, cameras and system requirements | Pictor.pro Photo Booth Software

Which Pictor is which

There are two pieces of Pictor, and it helps to know which one you are in.

	What it is	Where
Web dashboard	Where you build events, design templates and see results	app.pictor.pro, in any browser
Booth app	What runs at the venue and takes the photos	App Store and Google Play

Guests need neither. The virtual booth and the public gallery open in any browser, with no app and no account.

Web dashboard

Any modern browser — Chrome 90+ (best performance), Safari 15+, Edge 90+ or Firefox 90+ — with JavaScript enabled. There is nothing to install.

Booth app — iPad

iPadOS 16.0 or later.

Model	From
iPad Pro 11-inch	2nd generation
iPad Pro 12.9-inch	4th generation
iPad Air	4th generation
iPad	9th generation
iPad mini	6th generation

An A13 Bionic chip or newer makes a noticeable difference to AI processing time. Everything works on older supported hardware, but guests wait longer.

Booth app — Android

Android 7.0 (Nougat) or newer. We recommend 4GB RAM (8GB if you are using AI), 64GB storage, a Snapdragon 865 or equivalent, and an 8MP or better front camera.

Android hardware varies a great deal. Test AI output on your actual device before an event rather than assuming it will match an iPad.

Using a DSLR

DSLR cameras connect through the booth app on iPad, not through the web dashboard.

Connect the camera

Connect the camera to your iPad by USB and switch it on.
In the booth app, open your event and go to Devices.
Switch the detected camera ON and wait for it to initialise.
In each template, set the camera as the capture source.

Preview and capture settings are separate

Preview settings control the live view you see on screen. Capture settings control the photo that is actually taken. They can differ, so always take a test photo rather than trusting the preview.

Available controls: exposure mode, ISO, aperture, shutter speed, exposure compensation, image quality, white balance and colour temperature, plus autofocus step size and pause duration.

Settings that work

Set Exposure Mode to Manual (M) so the camera stops changing its mind between guests.

A reasonable starting point: ISO 400–800, f/4, 1/125s. Adjust at the venue — lighting is the variable that matters.

Set autofocus step size to its lowest value for a faster, smoother capture.

Adjusting during an event

Triple tap the right side of the screen to reach DSLR settings without stopping the event.

When something goes wrong

Problem	Fix
Camera stops responding	Toggle it OFF, wait two seconds, toggle it ON
No live view	Check the camera is on, the USB cable is firm, and the camera is not in video mode
Settings greyed out	Switch to Manual exposure mode
Preview looks dark with flash	Normal — flash fires on capture, not in preview

Carry spare USB cables and a power adapter. Cables are the most common failure at an event.

Printing

Printing needs the Print Partner App on a Windows or Mac computer connected to your printer. See Printing for setup.

Everything needs a connection

See Do I need internet for Pictor to work?