What is On-Screen Delivery?
On-Screen Delivery is a flow stage you can add to any virtual booth workflow. Instead of asking guests to enter an email or phone number to receive their AI-generated photo or video, the output is delivered directly on-screen — at the booth or in the virtual booth on their own device — where they can download it instantly.
This makes it possible to run a fully PII-free (no personal data collected) booth experience, which is especially valuable for corporate clients with strict privacy policies.
When should I use it?
- Privacy-restricted events — your client's privacy officer does not allow collecting guest email addresses or phone numbers
- Virtual booth flows — guests visit the booth on their own phone, so the output returns directly to their device for download
- Backup delivery — pair it with email delivery as a safety net; guests on Yahoo addresses or with slow inboxes can download immediately regardless
How it works
When a guest reaches the On-Screen Delivery stage:
- A processing screen is shown while the AI renders their output. Note: rendering begins before this stage is reached, so actual wait time is often shorter than the full render time.
- Once ready, the completed photo or video is presented on-screen.
- The guest can download directly — no email, phone number, or account required.
Throughput considerations
This feature was intentionally held back during early development because of throughput math: if guests linger at the booth to watch their AI render, a 30-second wait can extend booth time to 3–5 minutes per guest — dropping capacity from 60–90 guests/hour to roughly 20.
Recommended mitigation: pair On-Screen Delivery with a short sponsor video or branded interstitial. Because the render starts processing before the delivery stage is reached, a well-timed interstitial can absorb the wait almost entirely.
How to add it to your flow
- Open your event in the Workflow Builder.
- Add a new stage and select On-Screen Delivery from the stage type list.
- Position it after your capture or AI generation stage.
- Save and test in the virtual booth preview.
On-Screen Delivery is available on all plans.
Frequently asked questions
Can guests still receive an email if I use On-Screen Delivery? Yes. On-Screen Delivery can be used alongside email delivery — you can include both stages in the same flow. This is a good safety net for audiences that may have slow inbox delivery (such as Yahoo Mail users).
Does On-Screen Delivery work on the physical booth? Yes — the output is displayed on the booth screen, where the guest can download it directly (e.g. by scanning a QR code). It also works in the virtual booth, where the output is delivered straight to the guest's phone browser.
Is any guest data collected? No personal data (email, phone number) is collected at any point in the On-Screen Delivery flow. This makes it suitable for events where guest PII cannot be stored.
What if the AI output takes too long? The render begins processing before the guest reaches the delivery stage. Adding a sponsor video or branded interstitial before the delivery screen is the recommended way to fill the wait time without affecting the guest experience.