## What is On-Screen Delivery?

On-Screen Delivery is a **flow stage** you can add to any virtual booth workflow. Instead of asking guests to enter an email or phone number to receive their AI-generated photo or video, the output is delivered **directly on-screen** — at the booth or in the virtual booth on their own device — where they can download it instantly.

This makes it possible to run a fully PII-free (no personal data collected) booth experience, which is especially valuable for corporate clients with strict privacy policies.

## When should I use it?

- **Privacy-restricted events** — your client's privacy officer does not allow collecting guest email addresses or phone numbers
- **Virtual booth flows** — guests visit the booth on their own phone, so the output returns directly to their device for download
- **Backup delivery** — pair it with email delivery as a safety net; guests on Yahoo addresses or with slow inboxes can download immediately regardless

## How it works

When a guest reaches the On-Screen Delivery stage:

1. A **processing screen** is shown while the AI renders their output. Note: rendering begins before this stage is reached, so actual wait time is often shorter than the full render time.
2. Once ready, the completed photo or video is presented on-screen.
3. The guest can **download directly** — no email, phone number, or account required.

## Throughput considerations

This feature was intentionally held back during early development because of throughput math: if guests linger at the booth to watch their AI render, a 30-second wait can extend booth time to 3–5 minutes per guest — dropping capacity from 60–90 guests/hour to roughly 20.

**Recommended mitigation:** pair On-Screen Delivery with a short sponsor video or branded interstitial. Because the render starts processing *before* the delivery stage is reached, a well-timed interstitial can absorb the wait almost entirely.

## How to add it to your flow

1. Open your event in the **Workflow Builder**.
2. Add a new stage and select **On-Screen Delivery** from the stage type list.
3. Position it after your capture or AI generation stage.
4. Save and test in the virtual booth preview.

On-Screen Delivery is available on all plans.

## Frequently asked questions

**Can guests still receive an email if I use On-Screen Delivery?**
Yes. On-Screen Delivery can be used *alongside* email delivery — you can include both stages in the same flow. This is a good safety net for audiences that may have slow inbox delivery (such as Yahoo Mail users).

**Does On-Screen Delivery work on the physical booth?**
Yes — the output is displayed on the booth screen, where the guest can download it directly (e.g. by scanning a QR code). It also works in the virtual booth, where the output is delivered straight to the guest's phone browser.

**Is any guest data collected?**
No personal data (email, phone number) is collected at any point in the On-Screen Delivery flow. This makes it suitable for events where guest PII cannot be stored.

**What if the AI output takes too long?**
The render begins processing before the guest reaches the delivery stage. Adding a sponsor video or branded interstitial before the delivery screen is the recommended way to fill the wait time without affecting the guest experience.