Pictor.pro Photo Booth Software Support
Advice and answers from the Pictor.pro Team
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Featured Articles
Android Setup Guide - Install, Sign In, and Run Your First Event
Quick Start Guide — Your First Event in 10 Minutes
Template Editor Guide
Feature Comparison Matrix - Basic vs Pro vs Premium vs Enterprise
How to Upload & Use Custom Fonts in Pictor
Zapier Integration Guide - Connect Pictor to 6,000+ Apps
New to Pictor? Start here.
Creating My First Event
What are the system requirements to run Pictor?
What does Pictor do and how does it work?
What is Pictor?
Create an Account
Set up and configure events, workflows, and output delivery.
Pre-Registration & QR Code Scanner
Output Delivery In-Depth
Workflow Settings In-Depth
Event Settings In-Depth
Event Code
Guides for every Pictor feature — AI, templates, sharing, and more.
White Label Setup
What are the prerequisites for using the AI trading card feature in Pictor.pro?
What is the process and time required to create trading cards on Pictor.pro?
Can Pictor create baseball cards?
Choosing Your Experience: Simple Mode vs. Template Editor
Printing setup, DNP integration, and photo delivery troubleshooting.
Printing
Printing with DNP Hot Folder (Legacy)
Why isn't my photo attached to the text message when I receive it?
Plans, pricing, billing, licenses, and account management.
How does licensing work when running multiple devices or events in Pictor?
How can I cancel or modify my subscription?
Users
Security
Creating Additional Users
Common issues, quick answers, and integrations help.
Using Webhooks in Pictor
Troubleshooting: Email/Text Delivery
Troubleshooting: Sharing Station Issues
What are your hours for tech support?
How do I change my password?
Articles in progress - not yet published
Zapier Integration Guide - Connect Pictor to 6,000+ Apps
Feature Comparison Matrix - Basic vs Pro vs Premium vs Enterprise
Android Setup Guide - Install, Sign In, and Run Your First Event
Does Pictor have an app?
Quick Start Guide — Your First Event in 10 Minutes