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Billing

How to manage licenses, tokens, payment methods, and invoices in the Pictor billing area.

Written by Evelyn Martin

Overview

The Billing area gives you full control over your Pictor account's financial settings. Access it from the main application navigation.

The Billing area is divided into three tabs:

  • Licenses – manage device licenses and subscriptions

  • Payment – manage saved payment methods

  • Invoices – view and download billing history

At the top-right of the Billing area, you can always see your current token balance and a Top Up button to purchase additional tokens.


Purchasing a License

Click Add License from the Licenses tab to open the purchase modal.

1. Choose Billing Period

Select Monthly or Annual. Prices update automatically based on your selection. Annual billing provides a 17% discount.

2. Choose License Tier

Select from three tiers:

  • Basic – core functionality

  • Pro – advanced functionality (most popular)

  • Premium – full feature access

Each tier card shows pricing, a feature summary, and a link to the full feature list. Higher tiers are backward compatible — a Premium license can run Basic and Pro events.

3. Select Quantity

Choose the number of licenses (devices) you need. Pricing and any applicable volume discounts update dynamically:

  • 5–9 active licenses → 10% discount

  • 10+ active licenses → 15% discount

4. Apply a Coupon Code (optional)

Enter a promotional coupon code in the purchase modal to receive a discount. The Order Summary updates in real time to show the discount value and updated total. If a coupon is invalid or expired, no discount is applied.

5. Review & Complete Purchase

Review the Order Summary — billing period, tier, quantity, discounts, and final amount — then click Complete Purchase.


Managing Payment Methods

The Payment tab lets you view and manage saved cards. The card marked as Default is used automatically for all charges: license purchases, renewals, pro-rata charges, and token top-ups. You can add a new payment method at any time.


Invoice History

The Invoices tab shows a complete record of all billing activity. Each invoice includes:

  • Invoice ID and date

  • Description of the charge or adjustment

  • Amount charged or credited

  • Payment status

  • Download link for the invoice PDF

Common invoice line items include: new license purchases, monthly/annual renewals, pro-rata charges for mid-cycle additions, credits for cancelled licenses, volume discount adjustments, and token top-ups.


Token Top-Ups

Tokens are separate from licenses and control how much AI content you can generate. You can top up tokens at any time — purchases appear as separate invoice entries and tokens never expire.

For full details on token pricing, usage rates per output type, and event cost estimation, see Licenses and Tokens.


Cancelling a License

Cancelled licenses remain active until the next billing date — events are never cut off mid-cycle. On the billing date, the cancelled license is removed and remaining licenses renew as normal.


Need More Help?

For a full explanation of billing rules, volume discounts, subscription types, and token logic, see Pictor Billing & Licensing.

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