# Android Setup Guide The Pictor Android app gives you the same photo, GIF, video, and AI features as iPad - built natively, not a web wrapper. This walkthrough covers getting the app, signing in, and connecting it to your account so you can run a real event from your phone or tablet. > **Before you start.** You'll need a Pictor account. If you don't have one yet, sign up at app.pictor.pro first - it's free to create an account, and you can pick a paid plan whenever you're ready. --- ## What you'll need - An Android phone or tablet running **Android 7.0 or newer** - A stable internet connection (Wi-Fi recommended for events) - Your Pictor account email and password - About 5 minutes for first-time setup > **Which devices work?** Pictor runs on most modern Android phones and tablets. We've tested on Samsung Galaxy (S/A series), Google Pixel, and OnePlus. If you're running older or unusual hardware, run a quick test event before showtime - better to find out at home than at a wedding. --- ## Step 1 - Install the Pictor app 1. Open the **Google Play Store** on your Android device 2. Search for **"Pictor Photo Booth"** (or follow the link in your Pictor account dashboard) 3. Tap **Install** 4. Wait for the download to finish, then tap **Open** The app is free to download. You only pay for a Pictor subscription when you're ready to run live events. --- ## Step 2 - Sign in 1. Open the Pictor app 2. Enter the **email** and **password** for your Pictor account 3. Tap **Sign In** If you've forgotten your password, tap **Forgot password** on the sign-in screen and follow the email reset link. > **Tip.** If you're running multiple devices or handing the booth off to a teammate, create a **sub-account** for them from **Account Settings → Users** instead of sharing your login. Sub-accounts keep your event history clean and let you revoke access if someone leaves. --- ## Step 3 - Connect to your account Once you're signed in, the app will sync your: - **Event templates** - any workflows you've built on web or iPad - **AI presets and styles** - your saved AI prompt configurations - **Branding assets** - logos, overlays, and color palettes - **License status** - confirms your plan is active and which features are unlocked The first sync can take a minute or two if you have a large asset library. After that, syncs happen automatically in the background. > **Heads up.** If your account is on a paid plan (Basic, Pro, Premium, or Enterprise), the Android app unlocks the same features as your iPad counterpart - including AI Video, custom prompts (Pro+), printing, and DSLR support (Pro+). --- ## Step 4 - Run a test event Before you take this device to a real event, run a quick test: 1. Tap **Create Event** in the app 2. Pick one of your saved templates (or start with a blank event) 3. Capture a test photo or video 4. Confirm the output looks right - check AI effects, branding, and sharing If anything looks off, you can edit the event in the web app and the Android device will sync the changes. --- ## Troubleshooting **App won't install?** - Confirm your device is running Android 7.0 or newer (**Settings → About phone → Android version**) - Make sure you have at least **200 MB** of free storage - Restart the device and try again **Sign-in keeps failing?** - Double-check the email - it's the one you used to create your Pictor account - Reset your password from the sign-in screen if needed - Confirm you have an internet connection (try opening a web page in Chrome) **Sync is stuck or empty?** - Pull down on the events list to force a refresh - Sign out and sign back in - Check that your account is on an active paid plan if you expected Pro/Premium features to appear **Camera not working?** - Open your device's **Settings → Apps → Pictor → Permissions** and confirm **Camera** is allowed - Restart the app after granting permission --- ## Tips for running events on Android - **Keep the app open during events.** Android can be aggressive about backgrounding apps to save battery - plug the device in for long events. - **Use a tablet for the booth, phone for testing.** Tablets give you a bigger live view and are easier for guests to interact with. - **Test your AI presets on the device you'll use at the event.** Camera quality varies between phones, and AI outputs look slightly different across hardware. - **Bring a hotspot or wired connection if you're at a venue with patchy Wi-Fi.** Pictor needs internet for AI processing and gallery syncing. --- ## Still stuck? We're here to help. Reach out any time: - **Chat:** the chat widget in the bottom-right of app.pictor.pro - **Email:** hello@pictor.pro - **Event emergency (Friday 4pm - Sunday 2am ET):** call our 24/7 hotline at **+1 (612) 473-8998** Can't wait to see what you make with Pictor.