A **Virtual Booth** lets guests run your photo booth experience on their own phone — no app, no account, no physical booth.

**Important -** Virtual Booth makes an event **Premium**.

### **When to use one**

* **Remote or hybrid events** — guests who cannot attend still take part

* **Client previews** — let a client walk the experience before the day

* **Brand activations** — reach people beyond the room

* **Testing** — open it yourself on your phone to check the whole flow

### **Turn it on**

1. Open your event and click **Output**.

2. Expand **Virtual Booth** and switch it on.

![Switching Virtual Booth on, and the link guests will use.](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSzM1d1FZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e2afa7e68d5ebad934e8772cb18e0139e0c09421/26-output-virtual-booth.png?cw_image_width=auto)

*Switching Virtual Booth on, and the link guests will use.*

### **Get the link**

1. Open the **Launchpad**.

2. Under **Event access**, find **Virtual booth**.

3. Use **Copy link**, or **Show QR code for this link** then **Download QR code** for print.

![The link and QR code live on the Launchpad, under Event access.](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSzc1d1FZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d0db12df5b75875cf785ae117fceb2edc9ad6d97/68-virtual-booth-link.png?cw_image_width=auto)

*The link and QR code live on the Launchpad, under Event access.*

**Note -** If the row shows **Off** — *"Guests cannot reach this yet."* — click **Turn it on in Output settings**.

### **When guests can use it**

**Important -** Your event opens and closes on its **schedule**. There is nothing to launch.

Guests arriving outside those times are told:

| **They see**                        | **Because**                                  |
| ----------------------------------- | -------------------------------------------- |
| *"This event has not yet started."* | Before your start time                       |
| *"This event has finished."*        | After your end time                          |
| *"This event is expired!"*          | Your **Max Sessions** limit has been reached |

**Tip -** Set the schedule wide enough for a virtual booth. Unlike a physical booth, guests use it whenever they see the link — often well before or after the event itself.

### **Branding it**

The virtual booth uses your **Global Styles**.

For complete control, use **custom HTML** in the Virtual Booth output settings. This replaces the standard styling entirely, so you get exact fonts, layouts and sizing — but you are then working outside the normal style settings.

### **What guests do**

1. Open the link on their phone.

2. Take a photo with their own camera.

3. Wait while it processes, if your template uses AI.

4. Receive it by whichever sharing methods you enabled.

No app, no account.

### **Before you share the link**

**Tip -** Open it on your own phone and go all the way through, including delivery. Guests have no operator standing next to them, so anything confusing costs you the session.

**Tip -** Keep the flow short. Every extra stage loses people.

**Tip -** Check your **token balance**. Virtual captures spend tokens exactly like booth captures, and a link shared widely can go through them faster than you expect.

### **If something is wrong**

| **Problem**                  | **Check**                                                            |
| ---------------------------- | -------------------------------------------------------------------- |
| The link does nothing        | Is Virtual Booth switched on, and is it within the event's schedule? |
| Guests see "not yet started" | Your start time                                                      |
| Guests see "expired"         | Your **Max Sessions** limit                                          |
| The camera does not work     | The guest must allow camera access in their browser                  |
| Photos do not arrive         | See **Troubleshooting: Email & Text Delivery**                       |